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OpenAI CEO Sam Altman speaks at the OpenAI DevDay event on November 6, 2023 in San Francisco, California.
Justin Sullivan | Getty Images
ChatGPT, OpenAI’s viral chatbot, is experiencing outages due to a targeted attack, an OpenAI spokesperson said. As of Thursday, users were still receiving some error messages.
More than 92% of Fortune 500 companies use the platform, up from 80% in August, spanning industries such as financial services, legal and education, OpenAI Chief Technology Officer Mira Murati told reporters on Monday.
“We are experiencing intermittent outages due to an abnormal traffic pattern reflective of a DDoS attack,” OpenAI shared on Wednesday evening, just before 11pm ET. “We continue to work to mitigate this.”
According to the company, customer data has not been compromised.
The issues follow Wednesday’s outage of the company’s tools and services, including the API used by more than two million developers, and appeared to start Wednesday morning, when OpenAI reported errors “affecting all services,” according to the status page. ChatGPT users were told that “ChatGPT is currently at full capacity,” but after implementing a fix, things returned to normal, according to OpenAI, but not for long.
The attack also follows OpenAI’s first in-person event on Monday, where the company announced it had surpassed 100 million weekly active users. It also announced its most powerful artificial intelligence model yet, GPT-4 Turbo, and a new option that lets users create custom versions of ChatGPT.
